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Activate Voice Authentication for a More Secure & Efficient Banking Experience

Security is more important than ever, especially when it comes to managing your finances. At 3Rivers, we’re committed to providing our members with the latest technology to ensure their accounts are safe. One of the most innovative security measures we offer is Voice Authentication. This cutting-edge feature not only provides an added layer of security to your accounts, but it also makes banking with us even more convenient!

Woman smiling and talking on mobile phone


By activating Voice Authentication for your 3Rivers accounts, you help further safeguard your finances from fraudsters who may attempt to access your funds by impersonating you. Plus, it saves both you and our team time when calling in to conduct your banking so we can spend more time focusing on your questions and requests!

Setting up Voice Authentication takes only a few moments. Here’s how!

How to Sign Up for Voice Authentication

Getting started with Voice Authentication is simple! Just follow these easy steps:

  1. Call us at 800.825.3641 during business hours (Monday-Friday, 9AM-6PM and Saturday 9AM-1PM).
  2. When prompted, say “representative” and inform the 3Rivers representative that you’d like to sign up for voice authentication.
  3. A team member will explain and enable the enrollment process and you’ll be good to go!

Frequently Asked Questions

Q: Will I need to enter a PIN to use Self-Service?

A: No; with Voice Authentication, your voice is your key!

Q: Can I use a landline phone to enroll in Self-Service?

A: Yes! You can enroll using a landline phone.

Q: What types of transactions or requests can I conduct through Self-Service?

A: With Voice Authentication, you can easily perform a variety of transactions, including: 

  • Balance inquiries 
  • Transaction information 
  • Internal transfers 
  • Loan payments 
  • Loan information 
  • Loan payoff information

Voice Authentication is more than a security feature; it’s a gateway to a more efficient banking experience. Set yours up now for added peace of mind.

Additional questions? Our team is always happy to help! Get in touch at 800.825.3641 or stop into your nearest branch today!

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