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Security & Fraud Protection

Stay protected from identity theft, phishing attempts, and fraud with our comprehensive security resources. 
Report Fraud

Your Security Is Our Priority

At 3Rivers, safeguarding your financial information is at the heart of everything we do. Since 1935, we've been protecting our members with advanced security measures, fraud monitoring technology, and proactive education.

How We Protect You Every Day

We monitor accounts around the clock using our advanced fraud detection system. Our EMV chip-enabled cards provide additional security, and our digital banking features multi-factor authentication to protect your information online.

Reporting Suspicious or Unusual Activity

If you suspect or locate any unauthorized or unusual activity on your 3Rivers account, or believe you’ve been a part of phishing attempt, ACT IMMEDIATELY. If it involves your 3Rivers account, you can:

  • Call us at 800.825.3641
  • Send a secure message from your Online Access Message Center if you see a fraud attempt
  • Visit any of our branches to talk with a team member.
  • Write us: 3Rivers - Attn: Identity Theft; P.O. Box 2573; Fort Wayne, IN 46801-2573

Give us as much detail as you can, but NEVER provide account numbers by email. If necessary, we’ll contact you to discuss further and personally assist you.

Fraud Monitoring Features 
  • Monitors unusual transaction amounts or patterns that don't match your spending habits 
  • Detects purchases in unexpected locations or from unfamiliar merchants 
  • Identifies multiple rapid transactions that could indicate stolen card information 
  • Tracks high-risk merchant categories frequently targeted by fraudsters 
  • Alerts on card-not-present transactions showing signs of account takeover 

Security & Fraud FAQs

Get detailed answers to common questions about fraud protection, identity theft prevention, and account security at 3Rivers.

Learn More & Stay Protected

Additional Security Resources

Explore comprehensive security tools and educational resources to enhance your financial safety and protect your accounts.

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